Refund policy

Order Cancellation

• Orders once shipped cannot be canceled.

• Partial cancellations are not allowed. Only full orders can be canceled.

• If your order is canceled while in transit, the refund will be processed once it is received back at our warehouse.

Returns & Exchange

We offer a 15-day easy return & exchange policy — no questions asked!

• You can return or exchange one or all products from your order.

• However, only one return/exchange request is allowed per order.

• Items must be in original condition with all tags, packaging, and freebies intact.

• If items are used, altered, or returned without tags, the return/exchange will be declined.

• All returns go through a quality check before refund/exchange is approved.

Refunds

• Refunds for prepaid orders will be processed to your original payment method.

• Refunds are initiated within 48–72 hours after a successful pickup and quality check.

Non-Returnable Items

We will not accept returns/exchanges for:

• Used, washed, or damaged items

• Items missing tags, original packaging, or freebies

• Items returned without prior request or approval